
CUD – Connect Uniquely Deeply Terms and Conditions of Use
Welcome to the Terms and Conditions of Use (“Terms”) for CUD – Connect Uniquely Deeply. These Terms form a legally binding agreement between you, the user, and Krazybrew Labs (OPC) private limited, the owner and operator of the CUD – Connect Uniquely Deeply application (CUD – Connect Uniquely Deeply, “we”, “our”, or “the App”). By accessing, installing, or using CUD – Connect Uniquely Deeply in any form, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and our Community Guidelines (each of which is incorporated herein by reference).
Please read these Terms carefully before proceeding. Your continued access or use of CUD – Connect Uniquely Deeply will constitute your full and unconditional acceptance of these Terms. If you do not agree, do not use the App.
Important Notice Regarding Subscriptions
If you subscribe to any paid service offered through the App (a “Subscription”) for a specific period (the “Initial Term”), your Subscription will automatically renew for equivalent successive periods at the then-current pricing, unless you cancel the Subscription in accordance with Section 6 of these Terms. By subscribing, you authorize us (or our third-party payment processor, Razorpay) to charge your payment method on a recurring basis without requiring further consent from you.
Important Notice Regarding Dispute Resolution
Section 14 of these Terms outlines how any disputes between you and CUD – Connect Uniquely Deeply will be resolved. It includes a binding arbitration clause which, subject to applicable Indian laws, limits your ability to bring claims in court and waives your right to participate in class actions or group proceedings. You may opt out of arbitration only by following the steps described in Section 14. If you do not opt out, you agree that (1) all claims must be pursued individually, and (2) you waive your right to any court proceedings for such claims, including jury trials.
Note to Users
All users in India are governed solely by Indian law. No refund or cancellation rights exist beyond those provided under Indian consumer law or the terms explicitly stated here. For subscriptions made via Razorpay, all refund requests must be submitted through the App’s support channel in accordance with our Refund Policy. CUD – Connect Uniquely Deeply is not responsible for refund processes controlled by third-party app stores such as Google Play or Apple.
1. CUD – Connect Uniquely Deeply RULES
To use the CUD – Connect Uniquely Deeply mobile application (“App”), you must first register and create an account (“Account”). By creating an Account or using the App in any manner, you confirm and warrant that:
- You are at least 18 years old and legally competent to enter into a binding contract under the applicable laws of India;
- You are legally permitted to use the App under all applicable Indian laws, rules, and regulations.
We reserve the right to verify your age and identity at any time. If we suspect that you are underage or have provided false information, we may suspend or terminate your Account without notice or refund.
You may register using manual sign-up or authorized third-party integrations (such as social login services, if available). By registering through a third party, you authorize us to access and use certain account information (e.g., your name, photos, email address, and location) in accordance with our Privacy Policy. You are solely responsible for ensuring that any information shared with us is accurate, lawful, and does not infringe on any third-party rights.
You may not use someone else’s Account or allow others to use your Account. You are fully responsible for all activities that occur under your Account, and you agree that CUD – Connect Uniquely Deeply is not liable for any loss or damage arising from unauthorized use of your Account.
If you wish to stop using the App, you may delete your Account at any time through the in-app settings. Upon deletion, we will begin the process of removing your content, but some data may remain archived for a reasonable period as required for legal, compliance, or operational purposes.
CUD – Connect Uniquely Deeply reserves the right, in its sole and absolute discretion, to suspend, restrict, or permanently terminate any Account at any time without notice, refund, or liability, including but not limited to cases involving:
- Violation of these Terms or any applicable laws;
- Inappropriate or harmful behavior (including conduct outside the App that may impact user safety or experience);
- Use of false, misleading, or impersonated information;
- Any conduct we deem abusive, fraudulent, or harmful to CUD – Connect Uniquely Deeply or its users.
We are under no obligation to provide a reason for suspension or termination. All decisions made by CUD – Connect Uniquely Deeply in this regard are final and non-negotiable.
Once terminated, you are prohibited from creating a new Account without our express written permission. Any subscription fees paid prior to suspension or termination are non-refundable under all circumstances.
We may use automated tools, user reports, and human moderation to enforce these Terms. However, we are not obligated to monitor all user activity and make no guarantees regarding content review or removal.
The App, or certain features within it, may not be accessible without a registered Account. You are strictly prohibited from accessing or attempting to access any restricted or non-public areas of the App or our backend systems.
2. Types of Content on CUD – Connect Uniquely Deeply
By using the CUD – Connect Uniquely Deeply app (“App”), you will interact with three categories of content:
- Your Content – content you create, upload, or share;
- Member Content – content uploaded by other users;
- CUD – Connect Uniquely Deeply Content – content owned, developed, or licensed by us, including software, databases, designs, and branding.
Prohibited Content
CUD – Connect Uniquely Deeply is committed to creating a safe and respectful environment. You must not upload, share, or engage with any content that:
- Is illegal under Indian law or encourages unlawful conduct;
- Harms, exploits, or targets minors;
- Is defamatory, libelous, or otherwise abusive;
- Infringes any third party’s rights, including intellectual property or privacy;
- Depicts or shares another person’s image or information without their explicit consent;
- Is obscene, pornographic, violent, or offensive to human dignity;
- Harasses, insults, threatens, or discriminates against any individual or group;
- Promotes racism, hate speech, bigotry, or violence;
- Contains unsolicited promotions, spam, or scams;
- Impersonates others or misleads users through false identity or behavior;
- Contains or distributes malware, spyware, phishing links, or any harmful code;
- Violates any of our Community Guidelines or Terms.
Violation of these rules may lead to immediate suspension or permanent termination of your Account, without notice or refund.
Your Content
You are solely and fully responsible for any content you upload, display, or share through the App. By submitting Your Content, you confirm that:
- You own or have full rights and permissions to publish such content;
- Your Content does not violate any law, right, or guideline;
- You grant CUD – Connect Uniquely Deeply a worldwide, royalty-free, irrevocable, non-exclusive, perpetual license to use, reproduce, distribute, modify, adapt, display, and publish Your Content for any lawful purpose;
- You indemnify and hold CUD – Connect Uniquely Deeply, its affiliates, and team harmless against any legal claims, disputes, losses, or liabilities arising from Your Content.
We are not obligated to store Your Content. Please keep backups if it’s important.
You must never share personal contact, financial, or identifying information (e.g., phone numbers, home addresses, email IDs, bank details) on your profile. If you choose to share such details with other users, you do so at your own risk. CUD – Connect Uniquely Deeply is not liable for any outcomes.
Your Content may be visible to all users and visitors. By uploading it, you consent to its public visibility.
We may act on your behalf to issue takedown requests if Your Content is misused elsewhere, though we are not obligated to do so.
Member Content
Other users also share content. You may view and interact with Member Content only for personal, non-commercial use. You must not:
- Copy, download, or misuse Member Content;
- Harass, spam, or stalk any user;
- Use Member Content for unlawful or commercial purposes.
We may suspend or terminate your Account if you misuse another user's content or personal information.
CUD – Connect Uniquely Deeply Content
All proprietary content, including text, logos, software, and branding, belongs to CUD – Connect Uniquely Deeply or its licensors. Protected under Indian law, this content may not be used without permission.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use CUD – Connect Uniquely Deeply Content personally within the App. You may not:
- Sell, modify, distribute, or exploit our content commercially;
- Reverse-engineer, scrape, or extract data from our systems;
- Use our brand or trademarks without consent;
- Create derivative works from our content.
All other rights are reserved.
Moderation and Screening
CUD – Connect Uniquely Deeply is not obligated to pre-screen content, including direct messages. However, to maintain a safe space, we may monitor and remove content that violates these Terms or policies.
Recommender Systems
CUD – Connect Uniquely Deeply uses automated systems to suggest potential matches based on your input and activity. See our Privacy Policy for details.
2.1 Child Safety and Protection of Minors
CUD – Connect Uniquely Deeply has zero tolerance for child exploitation, abuse, or any inappropriate conduct involving minors. This includes sexual abuse, grooming, harassment, solicitation, or sharing explicit material. Users must immediately report any suspicious behavior, abusive content, or violations through the following channels:
- In-app reporting tool
- Email: legal@krazybrew.com
- Email: support@krazybrew.com
- Phone: +919310478426
All reports will be prioritized and investigated promptly. CUD – Connect Uniquely Deeply will cooperate fully with law enforcement and relevant authorities. Accounts involved in child exploitation or abuse will be permanently banned without notice or refund.
3. Restrictions on Use of the App
By accessing or using CUD – Connect Uniquely Deeply (the “App”), you agree to the following rules and responsibilities:
You must:
- Comply with all applicable Indian laws and regulations, including those related to privacy, intellectual property, anti-spam, equal opportunity, and other regulatory standards.
- Use your real name and age while registering and maintaining your profile on the App.
- Engage with other users in a respectful, lawful, and inclusive manner, strictly following our Community Guidelines.
You must not:
- Engage in unlawful, harmful, or disrespectful behavior, including harassment, discrimination, or abuse.
- Misrepresent your identity, age, qualifications, or any affiliations with individuals or entities.
- Disclose confidential or unauthorized information without proper consent.
- Stalk, harass, or threaten any user on the platform.
- Participate in spam, scams, or deceptive promotional content using fake or manipulated profiles.
- File baseless reports or complaints intended to harass or mislead.
- Use automated tools, bots, crawlers, or scripts to scrape, extract, or copy user data or content from the App.
We reserve the right to monitor, investigate, and suspend or terminate any user account—without prior notice—if we believe there has been a violation of these terms or applicable law. Your use of the App and your interactions with other users are entirely at your own risk.
Note: CUD – Connect Uniquely Deeply does not verify or guarantee user backgrounds. While we may review public records in certain circumstances, these checks are limited and not a guarantee of safety. Users are strongly advised to take personal precautions when engaging with others on the platform.
4. Background Checks, User Conduct, and Platform Liability
CUD – Connect Uniquely Deeply does not guarantee the conduct, background, or identity of any user. You acknowledge and agree that:
- CUD – Connect Uniquely Deeply does not conduct criminal background checks on users by default, nor are we obligated to do so.
- In certain cases, such as in response to user reports or public complaints, CUD – Connect Uniquely Deeply may, at its sole discretion, investigate a user’s past conduct, including through publicly available information, such as court records or sex offender registries where legally permissible in India.
- If such an investigation reveals evidence suggesting a user has committed serious crimes, including but not limited to sexual offences, child abuse, domestic violence, human trafficking, murder, terrorism, or hate crimes, we reserve the right to block, suspend, or permanently ban the user from the App and our services without notice or liability.
You understand and accept that:
- Most users are not screened or verified by CUD – Connect Uniquely Deeply.
- Any checks we may perform are limited, infrequent, and may be outdated or incomplete.
- Malicious actors may still access the App despite preventive measures.
You solely assume all risk associated with interacting with other users through the App. CUD – Connect Uniquely Deeply and Krazybrew Labs (OPC) private limited shall not be held liable for any harm, damages, losses, or injury (including physical, emotional, or financial) resulting from your interaction with other users.
By using the App, you expressly waive any claims against CUD – Connect Uniquely Deeply, its affiliates, and officers, arising from your interaction with other users.
Note: If you believe another user is violating our terms, please report them immediately through the in-app reporting tools or by contacting our support team.
5. Privacy
By using CUD – Connect Uniquely Deeply, you acknowledge and consent to the collection, use, storage, and sharing of your personal data as outlined in our Privacy Policy. We are committed to handling your information in compliance with applicable Indian data protection laws, including the Digital Personal Data Protection Act, 2023. Please review our Privacy Policy carefully to understand how your data is processed, and the rights and choices you have regarding your personal information.
6. Payment Terms
CUD – Connect Uniquely Deeply offers certain features and services for purchase (“Paid Services”) on a subscription or one-time basis via in-app purchases or Razorpay integration (our “Payment Processor”). By choosing to purchase or subscribe to any Paid Services, you authorize CUD – Connect Uniquely Deeply or our Payment Processor to charge your selected payment method for all applicable fees and taxes. You further agree to be bound by any additional terms presented at the time of purchase, which are hereby incorporated by reference.
Subscription Plans & Auto-Renewal
Some Paid Services may be offered via auto-renewing subscriptions, including but not limited to weekly, monthly, or quarterly terms. Unless you cancel prior to the renewal date, your subscription will renew automatically at the then-current price applicable for your selected plan. You are solely responsible for cancelling your subscription if you no longer wish to be charged. Cancelling the app, deleting your account, or uninstalling CUD – Connect Uniquely Deeply does not cancel your subscription.
Payment Gateway
All payments in India are processed securely through Razorpay. By completing a transaction, you agree to Razorpay’s Terms of Use and Privacy Policy. CUD – Connect Uniquely Deeply does not store or directly handle your payment credentials.
Billing and Charges
You agree to pay all charges incurred by you or on your behalf through CUD – Connect Uniquely Deeply, at the prices in effect when such charges are incurred, including applicable taxes. All purchases are final. CUD – Connect Uniquely Deeply is not obligated to provide any refunds or credits for any reason, including partial use, unused features, accidental purchases, dissatisfaction, change of mind, or termination due to Terms violations. In exceptional cases where refunds are required under Indian law, you must make a written request within 48 hours of the transaction via our support team.
Refund Policy
Refunds will only be considered in the following cases, and only at the sole discretion of CUD – Connect Uniquely Deeply:
- Technical failure on CUD – Connect Uniquely Deeply's part resulting in complete non-delivery of Paid Services
- Duplicate transactions proven with Razorpay reference IDs
- Unauthorized charges due to verified fraud or breach beyond the user's control
- Failure to access services due to verified platform downtime for more than 48 consecutive hours
Refunds are not provided for subscription renewals, blocked accounts, voluntary cancellations, or any personal dissatisfaction. All refund decisions are final and subject to verification.
Free Trials
CUD – Connect Uniquely Deeply may offer time-limited free trials for certain Paid Services. At the end of the trial, unless canceled, you will be charged the standard subscription fee. If you have used a free trial previously, you may be charged immediately upon sign-up. Free trials are granted at CUD – Connect Uniquely Deeply's sole discretion and may be revoked at any time.
Taxes
All prices are inclusive of applicable Goods and Services Tax (GST) and other taxes under Indian law unless otherwise stated. You agree that you are responsible for all applicable tax liabilities arising from your use of CUD – Connect Uniquely Deeply. If CUD – Connect Uniquely Deeply is required to collect any tax or surcharge, such amounts will be added to your transaction total at checkout.
User Responsibility & Liability
By making a payment, you represent and warrant that: (a) you are legally authorized to use the selected Payment Method; (b) you will not reverse, dispute, or “chargeback” any fees without contacting CUD – Connect Uniquely Deeply first; and (c) you understand CUD – Connect Uniquely Deeply is not responsible for issues arising from your mobile network, hardware, or payment processor delays.
CUD – Connect Uniquely Deeply disclaims all liability to the maximum extent permitted by Indian law for any indirect, incidental, consequential, or punitive damages arising from your purchases, inability to access Paid Services, or reliance on any promotional offers.
Account Termination
If you cancel your subscription or if your account is terminated by CUD – Connect Uniquely Deeply due to a breach of our Terms, you are not entitled to any refund or compensation. Your access to any Paid Services will cease immediately at the end of the billing period or upon termination.
Changes to Payment Terms
CUD – Connect Uniquely Deeply reserves the right to change, suspend, or discontinue any Paid Services or modify pricing at any time with or without notice. Continued use of Paid Services after any such changes constitutes your acceptance of the new terms.
7. Virtual Items
From time to time, CUD – Connect Uniquely Deeply may offer users access to limited-use features or content (“Virtual Items”), which may be purchased or acquired through CUD – Connect Uniquely Deeply or its authorized partners. By acquiring Virtual Items, you receive a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use such Virtual Items solely through the CUD – Connect Uniquely Deeply platform, subject to these Terms.
Virtual Items are not real-world currency, do not hold monetary value, and may not be exchanged for legal tender, refunded, or redeemed for any value outside the CUD – Connect Uniquely Deeply platform. Virtual Items are licensed, not sold, and no ownership interest is transferred to you. This license is personal to you and will terminate upon the earlier of: (a) termination or suspension of your account; (b) cessation of the applicable services by CUD – Connect Uniquely Deeply; or (c) CUD – Connect Uniquely Deeply's decision to revoke or modify such license at its discretion.
Any balance of Virtual Items displayed in your account is purely indicative of your current license to access such features and does not represent a stored balance, credit, or any vested right. CUD – Connect Uniquely Deeply may grant Virtual Items as part of subscriptions, promotions, events, or other offers. Virtual Items acquired through subscription plans may expire at the end of each billing cycle and do not carry over to subsequent periods unless explicitly stated. CUD – Connect Uniquely Deeply is not obligated to restore expired, forfeited, or lost Virtual Items under any circumstance.
No Transfers or Resale
Virtual Items may not be transferred, traded, gifted, bartered, or sold to any person or entity and must only be used within CUD – Connect Uniquely Deeply's Services. You agree not to attempt to sell, transfer, or sublicense Virtual Items or your account in any form. Any unauthorized transactions involving Virtual Items will be null and void and may lead to account suspension or termination without refund or notice.
Platform Control and Modifications
CUD – Connect Uniquely Deeply reserves the full and exclusive right to manage, regulate, modify, convert, replace, suspend, or remove any Virtual Item at any time, with or without notice. CUD – Connect Uniquely Deeply may adjust pricing, availability, or features of Virtual Items, and you agree that such changes may affect the perceived or actual value of your Virtual Items.CUD – Connect Uniquely Deeply bears no liability for any loss or devaluation of Virtual Items, whether due to pricing changes, platform changes, or account actions.
Finality and No Refunds
All purchases and redemptions of Virtual Items are final and non-refundable under all circumstances. This includes situations where:
- Your account is suspended, terminated, or deactivated
- Virtual Items expire or are modified
- You delete the app or voluntarily discontinue using CUD – Connect Uniquely Deeply
- You experience technical issues or dissatisfaction with your purchase
To the fullest extent permitted under Indian law, you acknowledge that CUD – Connect Uniquely Deeply is not obligated to provide refunds, reimbursements, or credits for any unused, lost, or revoked Virtual Items. CUD – Connect Uniquely Deeply's decision on any matter concerning Virtual Items shall be final.
8. Push Notifications and Location-Based Features
CUD – Connect Uniquely Deeply may send you notifications, alerts, in-app messages, emails, SMS, or other communications related to the platform, including updates, offers, features, promotions, or service-related notices. Upon installing the app, you may be prompted to allow or deny push notifications. If you consent, you authorize us to send these messages to your device automatically. You may disable push notifications at any time through your device settings. However, by doing so, you may miss important updates or feature access.
For other forms of communication such as email or text messages, you may opt out or unsubscribe by following the instructions within the communication or by contacting us at our official support channel. Please note, some service-critical communications may still be sent as permitted by law.
Location Services
Certain features or content within the CUD – Connect Uniquely Deeply app may depend on your geographic location. To enable these features, the app may access your device’s location data via GPS, Bluetooth, Wi-Fi, IP address, or other available technologies. If you disable location access on your device or decline location permissions when prompted, location-based features may be unavailable or limited.
You acknowledge and agree that enabling location access is voluntary and that CUD – Connect Uniquely Deeply disclaims all responsibility for the functionality of services that depend on accurate location data. CUD – Connect Uniquely Deeply does not guarantee the availability or accuracy of location-based content and assumes no liability for your inability to access such features.
Use of your location and communication data is governed by our Privacy Policy. By using the app, you consent to the collection, use, and processing of such data in accordance with applicable laws and the Privacy Policy.
9. Disclaimer
The CUD – Connect Uniquely Deeply app, website, content made available by us, and any content submitted or posted by users (collectively, “Platform Services”) are provided strictly on an “as is” and “as available” basis. To the fullest extent permitted under applicable Indian law, CUD – Connect Uniquely Deeply, its operators, affiliates, directors, employees, licensors, or partners make no warranties, representations, or guarantees of any kind, whether express, implied, statutory, or otherwise, including but not limited to merchantability, fitness for a particular purpose, non-infringement, data accuracy, or uninterrupted access.
We do not guarantee or warrant that any feature, function, match, communication, or interaction on the Platform will result in a successful connection, relationship, or outcome. You acknowledge and agree that the results and experiences on the platform may vary, and we provide no assurances regarding compatibility or interactions with other users.
We do not warrant that access to the Platform will be timely, secure, error-free, or uninterrupted; or that any defects or errors will be corrected; or that the servers or infrastructure used are free from viruses, malware, or other harmful components. Your access and use of the Platform is entirely at your own risk.
No advice, communication, or information (oral or written) obtained by you from CUD – Connect Uniquely Deeply, its support team, social media pages, or documentation shall create any warranty not expressly made herein.
You are solely responsible for your communications and interactions with other users. CUD – Connect Uniquely Deeply does not verify, vet, or conduct criminal background checks, identity verification, or behavioural monitoring on any user unless required to do so by applicable law or regulatory directive. We make no representations or warranties regarding the conduct, intent, reliability, or background of any user. Exercise caution and common sense in all interactions both within and outside the app.
If any implied warranty cannot legally be excluded under Indian law, then such warranty is hereby limited to the minimum extent permitted by law. By continuing to use the Platform, you expressly agree to this limitation of liability and disclaimers of warranties to the maximum extent permitted.
10. Limitation of Liability
To the fullest extent permitted by applicable Indian law, in no event shall CUD – Connect Uniquely Deeply, its parent entities, subsidiaries, affiliates, directors, officers, employees, partners, licensors, agents, vendors, or any related parties (collectively, “CUD – Connect Uniquely Deeply Parties”) be liable to you or any third party for any direct, indirect, incidental, consequential, exemplary, special, punitive, or other damages whatsoever, including but not limited to loss of revenue, profits, goodwill, data, business opportunity, property, or personal injury arising out of or related to your access or use of the CUD – Connect Uniquely Deeply mobile application, website, services, features, content (including user-generated content), or any interactions with other users—regardless of the legal theory under which such liability is claimed, whether in contract, tort (including negligence), warranty, strict liability, statutory claim, or otherwise, even if we have been advised of the possibility of such damages.
CUD – Connect Uniquely Deeply shall have no liability for any loss or damage arising from: (a) unauthorized access to or use of your account or data; (b) any third-party conduct, including without limitation, any defamatory, offensive, abusive, or illegal conduct of users or third parties; (c) any user interactions, whether online or offline; (d) any bugs, viruses, or technical failures; or (e) payment processing or transaction issues beyond our control, including but not limited to errors by third-party gateways like Razorpay.
In jurisdictions, including India, where certain liabilities cannot be excluded, CUD – Connect Uniquely Deeply's liability shall be limited to the greatest extent permitted by applicable law. In any event, our aggregate liability to you for any and all claims arising under or in connection with your use of our services shall not exceed INR ₹8,000 (or equivalent to approximately USD $100).
If you are dissatisfied with any aspect of the Platform or these Terms, your sole and exclusive remedy is to discontinue use of the Platform. By continuing to access or use CUD – Connect Uniquely Deeply, you expressly waive and release any and all claims, known or unknown, that you may have against the CUD – Connect Uniquely Deeply Parties arising from or related to your use of the Platform.
You acknowledge and agree that this limitation of liability is a reasonable allocation of risk and an essential basis of the bargain between you and us. These limitations shall apply even if any limited remedy fails of its essential purpose. The foregoing does not limit liability for fraud, wilful misconduct, or any liability that cannot be limited or excluded under applicable Indian law.
11. Indemnification
You agree that your access to and use of CUD – Connect Uniquely Deeply, and any actions you take within or in connection with the App, are solely your responsibility. To the fullest extent permitted by applicable law, you agree to fully indemnify, defend, and hold harmless CUD – Connect Uniquely Deeply, its parent entity, affiliates, subsidiaries, licensors, officers, directors, employees, contractors, agents, and representatives (CUD – Connect Uniquely Deeply Parties) from and against any and all claims, actions, demands, liabilities, damages, losses, costs, and expenses (including legal fees) arising from or relating to:
- Your breach of these Terms or of any applicable law or regulation;
- Your negligent, reckless, fraudulent, or willful actions or omissions;
- Your misuse of or access to the App or its services;
- Any content or material you upload, publish, or submit through the App;
- Your interactions or disputes with other users of the App;
- Your violation of any rights of a third party.
CUD – Connect Uniquely Deeply reserves the exclusive right, at its own cost, to assume the defense and control of any matter otherwise subject to indemnification by you. You agree to cooperate fully with any such defense and not to settle any claim without CUD – Connect Uniquely Deeply's prior written consent.
Your indemnification obligations under this section will continue even after termination of your account or use of the App.
This provision does not require you to indemnify CUD – Connect Uniquely Deeply Parties for any fraudulent acts, misrepresentations, or unlawful conduct committed by CUD – Connect Uniquely Deeply that cannot be disclaimed under applicable Indian law.
12. Copyright Infringement Notification Procedure
If you believe that any content appearing on the CUD – Connect Uniquely Deeply platform infringes your copyright, you may submit a written notification in accordance with the Information Technology Act, 2000 (as amended), including any applicable rules thereunder, or other relevant Indian intellectual property laws. Your notice must include all of the following elements to be considered valid:
- A physical or electronic signature of the person authorised to act on behalf of the copyright owner.
- A clear identification of the copyrighted work claimed to have been infringed, or, if multiple works are covered by a single notification, a representative list of such works.
- Identification of the specific material that is claimed to be infringing or the subject of infringing activity, and which is to be removed or access to which is to be disabled, along with information reasonably sufficient to permit us to locate the material.
- Information sufficient to allow us to contact you, such as a mailing address, telephone number, and, if available, an email address.
- A statement that you have a good faith belief that the use of the material in the manner complained of is not authorised by the copyright owner, its agent, or the law.
- A statement, made under penalty of perjury, that the information provided in the notice is accurate, and that you are authorised to act on behalf of the owner of the exclusive right that is allegedly infringed.
All copyright-related complaints should be sent to CUD – Connect Uniquely Deeply's designated Copyright Agent at:
Email: copyright@krazybrew.com
Address: 239/268, Sbi Colony, Diamond road, Near pwd office, Rampur, Utter Pradesh, India - 244901
Phone: +919310478426
Please note that submitting false claims may result in legal liability under applicable Indian laws. We reserve the right, but not the obligation, to remove content alleged to be infringing and may terminate the accounts of repeat infringers in our sole discretion. CUD – Connect Uniquely Deeply assumes no liability for any claims made in bad faith or for any failure to act on claims that are incomplete, non-compliant, or not legally binding under Indian law.
13. Third-Party App Store Terms
If you download or access the CUD – Connect Uniquely Deeply App via any third-party platform (such as Apple App Store, Google Play Store, or any other “Third-Party Store”), the following additional terms will apply. In the event of any conflict between the terms in this section and the rest of these Terms, the more restrictive or governing provision shall prevail solely with respect to your use of the App through that Third-Party Store.
- These Terms are entered into solely between you and CUD – Connect Uniquely Deeply, and not with the Third-Party Store provider. CUD – Connect Uniquely Deeply, not the Third-Party Store, is solely responsible for the App, its content, and any related services.
- To the extent these Terms are less restrictive than or conflict with the applicable terms of the Third-Party Store, those Third-Party Store terms shall prevail.
- The Third-Party Store has no obligation to provide any maintenance or support services for the App. All such obligations, if any, are solely CUD – Connect Uniquely Deeply's responsibility.
- CUD – Connect Uniquely Deeply is solely responsible for any express or implied warranties to the extent they are not lawfully disclaimed. The Third-Party Store provides no warranties of any kind in relation to the App.
- CUD – Connect Uniquely Deeply is solely responsible for addressing any claims, complaints, or legal issues related to the App or your use of it, including but not limited to:
- Product liability claims
- Non-conformance with any applicable laws or regulations
- Consumer protection, privacy, or similar issues
- Intellectual property infringement claims
- The Third-Party Store and its affiliates are considered third-party beneficiaries of this section. Upon your acceptance of these Terms, they shall have the right to enforce them against you as applicable.
- In case of conflict between these Terms and those of a mobile carrier or Third-Party Store, the Third-Party Store or carrier's terms shall apply. CUD – Connect Uniquely Deeply disclaims all liability for any goods, services, terms, or conditions offered by such third parties. We strongly advise users to exercise caution and conduct their own due diligence before engaging in any transactions with such providers.
CUD – Connect Uniquely Deeply disclaims all responsibility for the acts or omissions of Third-Party Stores or mobile carriers, and you agree that your access to or use of the App through those platforms is entirely at your own risk and subject to their respective terms and policies.
14. Dispute Resolution & Arbitration
This section applies to all users of the CUD – Connect Uniquely Deeply App and governs how disputes or claims will be resolved between you and Krazybrew Labs (OPC) private limited (“CUD – Connect Uniquely Deeply”, “we”, “us”).
1. Agreement to Arbitrate
By using CUD – Connect Uniquely Deeply, you agree that any disputes or claims arising from or relating to your use of the service, including payment issues, will be resolved exclusively through final and binding arbitration under the Arbitration and Conciliation Act, 1996. This includes any disputes about the validity, enforceability, or scope of this agreement.
2. Individual Arbitration Only
You agree to resolve any disputes with us solely on an individual basis. You waive any right to bring or participate in class actions, collective arbitrations, or representative proceedings. Arbitrations will not be consolidated with any other matters unless explicitly permitted in Section 14(8).
3. Governing Law & Venue
This agreement shall be governed by Indian law. If any matter is found not arbitrable or needs judicial intervention, it shall be exclusively subject to the courts of Rampur, Uttar Pradesh, India.
4. Initiating Arbitration
Before initiating arbitration, you must send a written notice to us at legal@krazybrew.com with the subject line “Intent to Arbitrate,” describing the dispute and the relief sought. If we cannot resolve the matter within 30 days, you may initiate arbitration through a mutually agreed arbitrator or via a recognized Indian arbitral institution.
5. Arbitration Procedure
The arbitration will be conducted in English/Hindi by a single arbitrator in accordance with the rules of the chosen arbitration provider. The arbitrator will have the exclusive authority to resolve any dispute related to this agreement, including the scope and enforceability.
6. Fees and Costs
Each party shall bear its own legal costs. Arbitration fees shall be governed by the applicable arbitral institution. In mass arbitration cases, the provider’s fee schedule will apply. If the provider lacks such a schedule, the claims must proceed in court.
7. One At A Time
You and CUD – Connect Uniquely Deeply agree that all claims and disputes must be arbitrated individually. No claim may be arbitrated on a class, collective, or representative basis, except as allowed under Section 14(8). This includes bellwether arbitrations, global mediation, or batch arbitration processes. If a court finds this section unenforceable for a specific claim, that claim must be severed and brought in court, and the rest arbitrated.
8. Mass Filings Protocol
- Mass Filings: If 30+ similar arbitration demands are filed against CUD – Connect Uniquely Deeply or by CUD – Connect Uniquely Deeply within 60 days, all such claims will follow these protocols.
- Bellwether Arbitrations: Parties will select 10 “Initial Test Cases” (5 each) for arbitration. All others are paused. Filing fees apply only to these 10 cases.
- Global Mediation: After Initial Test Cases, the parties must attempt a resolution for the remaining cases through mediation. If unresolved, parties may opt out of arbitration and go to court.
- Batch Arbitration: If disputes continue, remaining claims will be divided into batches of 100, each heard by one arbitrator under one set of fees per side per batch.
- Enforcement: Any court listed in Section 18 (Rampur, Utter Pradesh) has jurisdiction to enforce this clause.
9. Offer of Judgment
Any party may make a settlement offer 14 days before the hearing. If rejected and the award is less favorable, the rejecting party may be liable for the offeror’s post-offer costs.
10. Opt-Out Procedure
New users may opt out within 31 days of creating an account by emailing legal@krazybrew.com with your name, email/phone number used for signup, and an explicit opt-out statement. Opting out will not affect other parts of the Terms.
11. Severability
If any provision of this Arbitration Agreement is found unenforceable, the remainder shall continue in effect. If a court finds a part invalid due to public injunctive relief claims, that specific part may be litigated, and the rest arbitrated.
12. Survival
This Arbitration Agreement survives termination of your relationship with CUD – Connect Uniquely Deeply.
16. Termination and Remedies
These Terms take effect from the date you accept them and will remain in force until terminated in accordance with the terms set forth herein.
You may terminate your account at any time by logging into the App, navigating to the “Profile Settings” section, and following the instructions for account deletion. Deleting your account does not automatically cancel any active subscriptions purchased through a third-party platform (such as Google Play or Apple’s App Store). You are solely responsible for managing and canceling those subscriptions directly through the respective platforms. Deleting your account does not entitle you to a refund for any unused subscription period, except as expressly stated in Section 6.
We reserve the right, at our sole discretion, to suspend or terminate your account or access to the App at any time, without notice or refund, if we determine that:
- You have violated any provision of these Terms;
- You have engaged in misuse, abuse, or suspicious activity within or in connection with the App;
- Your conduct, whether on or off the App, is deemed unlawful, harmful, threatening, or otherwise inappropriate by us.
In such cases, we may, without limitation:
- Issue a warning via any email address associated with your account;
- Remove or restrict access to any content you have submitted;
- Terminate your account and/or active subscriptions without refund;
- Report your activities or content to law enforcement or other regulatory authorities and cooperate fully with investigations;
- Take any other action we deem necessary and appropriate under the circumstances.
You acknowledge that all account terminations will be made in our sole discretion, and we shall not be liable to you or any third party for such termination or its consequences.
Upon termination, all access to your account and associated data will be removed. However, any provisions of these Terms that by their nature are intended to survive termination—including, but not limited to, provisions on arbitration, disclaimers, limitations of liability, and intellectual property rights—shall continue to apply.
We will handle your personal information after termination in accordance with our Privacy Policy.
17. Miscellaneous
These Terms, together with our Privacy Policy, constitute the entire legal agreement between you and CUD – Connect Uniquely Deeply, superseding any prior agreements, understandings, or representations—whether oral or written—regarding your use of the App. Nothing in this section limits or excludes liability for fraudulent misrepresentation.
We make reasonable efforts to keep CUD – Connect Uniquely Deeply accurate and accessible, but all content is provided on an “as is” and “as available” basis. We make no express or implied warranties regarding the information, availability, or functionality of the App. Your use of CUD – Connect Uniquely Deeply is solely at your own risk. We are not liable for losses, damages, or inaccuracies caused by user-submitted content or data transmission.
You are solely responsible for protecting your device from viruses, malware, and other harmful content. We do not guarantee uninterrupted service or that the App, its servers, or content are free from bugs, errors, viruses, or other vulnerabilities. CUD – Connect Uniquely Deeply is not liable for any technical issues, including hardware or software failures, loss of data, system outages, or any damage arising from such occurrences.
By using CUD – Connect Uniquely Deeply, you agree to receive communications from us electronically. This includes emails, in-app messages, or notices posted in the App. You consent that these communications satisfy any legal requirement that such communications be in writing, in compliance with applicable law.
These Terms are governed by and construed in accordance with the laws of India, and any disputes shall be subject to the jurisdiction outlined in Section 18 below.
18. Updates, Enforcement, and Legal Notices
We may update these Terms periodically to reflect changes in our business, technology, legal obligations, or features. Any changes (“Updates”) will be posted on this page, with the effective date noted. In some cases, we may notify you via email or in-app notice, or ask for your explicit consent. Your continued use of CUD – Connect Uniquely Deeplyafter any Update means you accept the new Terms. If you do not agree, you must stop using the App immediately.
If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that specific provision shall be severed, and the remainder of the Terms will remain fully valid and enforceable.
A failure or delay by CUD – Connect Uniquely Deeply to enforce any right or provision under these Terms shall not constitute a waiver. No single or partial exercise of any right or remedy shall prevent further exercise of that or any other right or remedy.
You represent and warrant that you are not located in a country that is subject to embargo or trade sanctions by the Government of India or the United States, nor are you listed on any government list of restricted or prohibited parties.
By using the App, you acknowledge that CUD – Connect Uniquely Deeply may operate via servers and service providers in jurisdictions outside your own. Your personal information may be stored or processed in such jurisdictions. By using the App or submitting personal data, you consent to such transfers, processing, and storage, subject to our Privacy Policy.
The App may contain links to third-party websites or resources. We do not control or endorse them and are not responsible for their availability, content, or services. You acknowledge that your use of third-party resources is entirely at your own risk. Any linking or framing of this App is prohibited without our prior written consent.
These Terms, and any rights granted herein, may not be transferred or assigned by you. We may assign them without restriction, including as part of a merger, acquisition, or sale of assets.
In case of any conflict between a translated version of these Terms and the English version, the English version shall prevail.
For any questions, concerns, or legal notices regarding the App, you can contact us at
- Email: support@krazybrew.com (for general queries)
- Legal Email: legal@krazybrew.com (for legal notices or serious reports)
- Phone: +919310478426
- Mailing Address: 239/268, Sbi Colony, Diamond road, Near pwd office, Rampur, Utter Pradesh, India - 244901
We aim to respond to all queries promptly, and serious reports, such as child safety concerns, will be prioritized.
19. Governing Law and Dispute Resolution
These Terms, your use of the CUD – Connect Uniquely Deeply App, and any disputes arising from or relating to your relationship with us shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles. Subject to any arbitration provisions in Section 14(3), all disputes that are not subject to arbitration shall be subject to the exclusive jurisdiction of the competent courts located in Rampur, Utter Pradesh, India. You consent to the personal jurisdiction and venue of such courts and waive any objection to inconvenience of forum.
You agree not to initiate or participate in any class action, class arbitration, or other representative action against CUD – Connect Uniquely Deeply, its affiliates, directors, officers, or partners. You waive any right to participate in such actions.
20. Legal Entity
These Terms constitute a binding agreement between you (“you” or “User”) and the operator of the CUD – Connect Uniquely Deeply App (“CUD – Connect Uniquely Deeply”, “we”, “us”, or “our”), which is operated and owned by Krazybrew Labs (OPC) private limited, a company incorporated under the Companies Act, 2013 and registered in India.
Effective Date: 10th June, 2025